Plano, TX · DFW Area · Digital, Operations, AI & IT

Helping Small Businesses Grow, Operate, and Automate

Marketing, operations, staffing, AI & automation, managed IT, networking, phone systems, and video surveillance — all under one roof.

500+
Projects Delivered
20+
Services Offered
98%
Client Satisfaction
10+
Years of Excellence
Why Qcentra

The Advantage for Growing Small Businesses

Most agencies are great at one thing. We built Qcentra to be great at everything that matters for scaling a small business.

0+
Projects Delivered
0%
Client Satisfaction
0
Digital Services
0+
Years of Excellence

One Roof. Six Services.

Marketing, operations, AI, and IT — no more juggling vendors. One relationship, one invoice, one team that knows your business.

Specialists at Every Level

Each service is led by a domain expert — seasoned practitioners, not generalists. Every project is handled by people who specialize in exactly that discipline.

Measurable Growth

Every engagement ties back to business outcomes — not vanity metrics. We define KPIs upfront and report against them weekly so you always know what's working.

Solutions by Outcome

Built for Where You Are

Solutions bundle the right services into one program — for a growing business, a connected office, a retail storefront, or a better customer experience.

For Small Business

Small Business Solutions

Marketing, operations, technology, and staffing — everything a small business needs to compete and grow, from one partner.

Learn More
Grow Revenue

Digital Growth

A full growth engine — brand, website, SEO, and paid campaigns working together to bring in qualified leads.

Learn More
Work Smarter

AI & Automation

Identify the highest-impact opportunities for AI and automation, then put them to work across your business.

Learn More
Modern Workplace

Smart Office

Automated lighting, climate, access, and meeting rooms that make your workplace efficient and effortless.

Learn More
Infrastructure

Business Technology

Managed IT, networking, phones, and security as one supported system — designed, installed, and maintained by us.

Learn More
For Retail

Retail Technology

POS, payments, networking, surveillance, and customer engagement built for stores and restaurants.

Learn More
Serve Customers Better

Customer Experience

Every customer touchpoint — phone, chat, email, and self-service — handled by a coordinated team.

Learn More
Run Leaner

Business Operations

Back-office processing, administrative support, and staffing that keep operations running without adding headcount.

Learn More
Client Work

Results We're Proud Of

Real projects, real outcomes. From startups to enterprise — here's a look at what Qcentra has delivered across every service category.

Showing 21 of 21 projects

Brand + SEOMarketing
3×
Patient Inquiries

DFW Healthcare Network

Full rebrand and local SEO campaign for a regional healthcare network.

Digital CampaignMarketing
500+
Leads / Month

RealEstate360 Campaign

Multi-channel marketing for a real estate group generating qualified buyer leads.

BrandingMarketing
2×
Website Traffic

Law Firm Brand Launch

Complete brand identity and website for a Dallas-area law firm entering a new market.

Shopify StoreMarketing
$50k
Month-One Revenue

Boutique Shopify Launch

Full Shopify build + product photography for a DFW fashion brand.

MarketplaceMarketing
3×
Revenue Growth

Amazon Marketplace Expansion

Expanded a home goods brand from DTC-only to full Amazon marketplace presence.

E-Commerce SEOMarketing
180%
Organic Traffic Increase

E-Commerce SEO Campaign

6-month SEO strategy for a specialty food retailer in the DFW area.

Outbound SalesCall Center
40
Agents Deployed

TeleSales Pro Center

Built a 40-seat outbound sales center with CRM integration for a fintech startup.

Appointment SchedulingCall Center
98%
Appointment Rate

Medical Office Support

Virtual receptionist and scheduling for a multi-location medical practice.

Customer ServiceCall Center
<2min
Avg Response Time

E-Commerce Support Hub

Omnichannel support (phone, chat, email) for a growing Shopify brand.

Medical BillingBusiness Process
85%
Less Manual Entry

MedBill Automation

HIPAA-compliant billing platform and process management for a regional medical group.

BPOBusiness Process
60%
Cost Reduction

Back Office BPO Program

Full back-office outsourcing for a multi-location retail brand, reducing overhead.

Virtual AssistantsBusiness Process
5
FTE Replaced

Virtual Admin Team

Deployed a team of virtual assistants for a professional services firm.

Healthcare StaffingStaffing
120+
Placements in 45 Days

Nurses on Demand

Placed licensed nurses across DFW healthcare facilities at speed.

Call Center StaffingStaffing
35
Agents in 3 Weeks

Call Center Ramp-Up

Rapid-hire program for a customer support expansion at a fintech company.

Administrative StaffingStaffing
100%
Retention at 6 Months

Executive Admin Team

Sourced and placed 8 executive assistants for a multi-office professional services firm.

MVP DevelopmentSoftware
8 wks
Concept to Launch

SaaS MVP — 8 Weeks

Market-ready SaaS MVP for a logistics startup delivered in two sprints.

Business SystemsSoftware
40%
Faster Reporting

Operations Dashboard

Real-time operations dashboard for a DFW distribution company.

Mobile AppSoftware
4.8★
App Store Rating

Healthcare Mobile App

Patient scheduling and communication app for a multi-specialty clinic.

AI AutomationAI Adoption
60%
Sales Efficiency Gain

AI Lead Qualifier

Conversational AI that pre-qualifies inbound leads around the clock.

Workflow AutomationAI Adoption
90%
Processing Time Cut

Document Processing Bot

Automated insurance document extraction and routing for a regional brokerage.

AI IntegrationAI Adoption
3×
Support Ticket Reduction

AI Knowledge Base

GPT-powered internal knowledge base for a 200-person professional services firm.

Our Story

Built by Operators,
Not Just Consultants

Qcentra was founded by a team that had already run marketing agencies, call centers, and tech companies — and was frustrated by the fragmentation. Every vendor spoke a different language. Nothing connected.

So we built the company we wished existed: digital, operations, AI, and IT services that communicate fluently with each other, share a common technology backbone, and report to a single point of accountability — you.

Headquartered in Plano, TX (DFW Area), we serve clients across the U.S. and are obsessively focused on one outcome: making your business grow faster than it would without us.

2014
Founded
DFW
Headquarters
50+
Team Members

Client Obsession

Your growth is the only metric that matters. Every decision we make is filtered through the lens of what's best for your business.

No Handoffs

When you work with Qcentra, the expert you meet is the expert doing the work. No bait-and-switch. No junior teams without oversight.

Radical Transparency

You always know what we're doing, why we're doing it, and whether it's working. Honest reporting. No spin.

Excellence Over Volume

We deliberately limit the number of clients per service to protect quality. We'd rather say no than deliver something we're not proud of.

Get in Touch

Start Your Growth Journey

Tell us about your business and goals. We'll match you with the right service and set up a no-pressure discovery call.

Let's Talk Business

We typically respond within 2 business hours. For urgent needs, call us directly.

📞
✉️
📍
Location
5700 Tennyson Parkway, Suite 300#1013, Plano, TX 75024
🕐
Hours
Mon – Fri, 8am – 6pm CST

No spam, no pressure. Just a conversation about your business.